Frequently Asked Questions

We take pride in the craftsmanship behind every handbag — and we know you may have a few questions about how we do what we do. From our Manhattan factory to the fine Italian leather we use, here’s everything you need to know about our process, materials, and care.

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Frequently Asked Questions

All of our handbags are handmade in our Manhattan factory, where we’ve been crafting leather goods since 1982.
We use only 100% Italian leather, imported directly from Italy, ensuring exceptional quality and durability.
Yes — every handbag is cut, stitched, and finished by hand by our skilled artisans who have been with us since our early days since we opened our factory doors in 1982.
Depending on the design and detailing, each piece can take several hours to days to complete, as we focus on precision and craftsmanship over speed.
Our factory is based in Manhattan, making us the last standing leather factory in New York City capable of producing at our scale.
We recommend storing your bag in its dust cover when not in use, avoiding prolonged exposure to water or direct sunlight, and conditioning the leather occasionally with a high-quality leather cream or an oil free baby wipe. 
Yes — since we make everything in-house, we can assist with repairs or restoration to keep your handbag looking its best for years to come.
We practice sustainable craftsmanship by using ethically sourced Italian leather and producing in small, thoughtful quantities rather than mass production. Each piece is made to order.
Yes — we welcome clients who want to experience our heritage and see firsthand how our handbags are made. Visits are by appointment so please email us for more details!

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.